Privacy Policy

This Privacy Policy explains how PM Solutions Hub, LLC (“PM Solutions,” “we,” “our,” or “us”) collects, uses, and protects your information when you use our website at pmsolutionshub.com and related Services.

By using our Site or Services, you agree to the practices described in this Policy.

1. Information We Collect

Information You Provide

We may collect:

Name
Email
Phone number
Company information
Details submitted through forms or onboarding documents
Communication preferences

Information Collected Automatically

We may use cookies and analytics tools to collect:

IP address
Device information
Browser type
Pages visited and interactions
Time spent on the Site

This helps us improve user experience and Service performance.

2. How We Use Your Information

We use your information to:

Provide and improve our AI lead systems
Communicate with you about your account or Services
Send lead alerts, appointment notifications, and system updates
Respond to inquiries and support requests
Improve site functionality and analyze usage
Comply with applicable laws and protect our business

3. SMS & Communication Policy (A2P Required)

When you provide your mobile phone number and opt in:

We may send text messages related to:

Lead alerts
Appointment confirmations
Account setup and onboarding
Service updates and billing notifications

Message frequency varies. Message and data rates may apply.

Opt-Out: Reply STOP to any message.
Help: Reply HELP or email support@pmsolutionshub.com.

We do NOT sell or rent SMS opt-in data to third parties.
We only share it with trusted service providers who help us deliver communication or when legally necessary.

4. Data Sharing

We may share data with:

Service providers (hosting, communication tools, analytics, billing)
Third parties as required by law or to protect our rights
Partners assisting in delivering our Services

We do not sell personal information for independent marketing use.

5. Cookies & Tracking Technologies

We use cookies to:

Improve website performance
Understand user behavior
Personalize user experience

You may disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We use reasonable technical and administrative measures to protect your data.
However, no method of transmission or storage is completely secure.

7. Data Retention

We retain data as long as necessary to provide Services or comply with legal requirements.

8. Your Rights

You may:

Request corrections or updates to your information
Opt out of marketing messages
Opt out of SMS at any time by replying STOP

9. Children’s Privacy

Our Services are not intended for individuals under 13.
We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy at any time.
The “Last Updated” date reflects the newest version.

11. Contact Us

For questions about this Privacy Policy or your data:

support@pmsolutionshub.com

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